Respond 2 Mail
The way we do business is evolving. Dynamic enterprises need dynamic individuals who are flexible and creative in their approach. Respond 2 Mail
provides you with the edge in communications that will help to keep your business ahead of the game.
Based on Microsoft Exchange
Server 2003, Respond 2 Mail is a totally reliable service that can be accessed from anywhere at anytime and with any device. This communications system
comes with stringent uptime and service level guarantees protecting you from SPAM, viruses and other e-crime, with added features to make the running
of your business seamless and synchronised.
Respond 2 Mail Features
- Email Accessibility - Delivered using MS Exchange 2003. Support for local client access using Microsoft Outlook 2003. Entourage for MAC's. Modular options that facilitate mobile access for BlackBerry's, PDA's, XDA's, Smart-phones and many more.
- Enhanced Email Functionality - Standard email functions with email signatures, disclaimers, distribution lists, global address lists, out of office assistant, email rules wizard and many more features.
- Free copy of Outlook 2003 - Respond 2 Mail user based licensing includes a fully licensed copy of Outlook 2003 for each mailbox, available in multiple languages.
- Individual and Group Calendars - Schedule personal events, view calendars for resources and co-workers, plan and schedule meetings.
- Contact Management - Individual lists and group lists that can be private or shared. Support for drag and drop of data between lists.
- Task Tracking - Individual and group tasks, organise and delegate tasks, monitor progress.
- Public Folders - Centralised storage for documents, lists, and other forms of essential business data. Full access control is supported.
- Security, SPAM and Virus Protection - Respond 2 Mail takes the responsibility of securing your data seriously. Using multi-tiered firewalls, ISA servers, Barracuda SPAM firewalls, Trend Server Protect and Trend Scan mail.
- Backups - Daily incremental backups - held for 1 week. Weekly full backups - held for 1 month. Monthly full backups - held for 1 year. Yearly backups - held for 5 years.
- 24 x 7 support - Fully trained 24 hour support team dedicated to the smooth running of customer systems, delivering 99%+ uptime and service guarantees.
Respond 2 Mobile
Today's global workforce demands "anywhere, anytime" technology where information on the move is a necessity. Wireless communications give you
instant access whenever and wherever you may be. Respond 2 Mobile supports both BlackBerry™ and Windows based handheld devices.
An instantly accessible wireless communications solution for professionals on the move. Boost business performance and increase overall productivity by keeping in-touch.
Real time integration with users
- Email
- Calendar
- Task List
- Global Address List (GAL) - Allows over-the-air lookup of corporate contacts
or GALs stored on Respond 2 Mail
- Phone
- Internet and Intranet Access
- SMS
Over the Air Access
With this technology, your Respond 2 Mail account can be accessed via Windows-based handsets such as XDA's, IPAQ's and Smart-Phones.
Exchange ActiveSync gives you complete control over mobile devices, for example: if your device is stolen, let us know and we can wipe all
your confidential data from it remotely.
Respond 2 Live
Respond 2 Live, based on Live Communications Server and Microsoft Office Communicator, enables colleagues to work remotely but perform as if they
were sitting next to each other.
Key Benefits
- Presence Awareness - view a list of all of your users and whether they are logged-on for communication
- Instant messaging (IM) - instantly communicate with logged-on users
- Scheduling - for conference calls, live meetings, or IM chats
- Application sharing - interact and view co-workers' applications
- Audio and video communicate with online co-workers via web cams and PC microphones
- Enjoy collaboration, communication and information sharing with colleagues.
- Above all, improve business effi ciencies and save costs!
Respond 2 Share
No more unstructured and uncontrolled file directories. Respond 2 Share will change the way you manage and store files and documents for good!
Based on Microsoft SharePoint, Respond 2 Share enables users to create smart places to store data and work. This clutter-free system makes it easier
for co-workers to collaborate on documents and tasks, whilst sharing relevant contacts and other information.
Respond 2 Share works wherever you and your colleagues are. It provides truly mobile collaboration.
Respond 2 Share Features
- Securely access your Intranet and corporate documents from anywhere in the world via the web
- Document check in and check out facility
- Version history
- Custom flexible views
- Event / Team / Subject / Project Calendars
- Event / Team / Subject / Project Contacts
- Event / Team / Subject / Project Tasks
- Event / Team / Subject / Project Announcements
- Discussion forums
- Alert notices sent when information or documents have been added or changed
- Advanced Search facilities
Respond 2 SMS
Communication with staff and clients on the move has never been easier. Simply send and receive text messages to mobile phone
users from your outlook client. You can also integrate contacts, address lists and even your calendar!
Respond 2 Fax
Whether your clients or co-workers are overseas, out and about or in their own homes, they can receive or send documents as faxes
immediately and efficiently. Faxes simply arrive in your inbox along with your emails and SMS messages. Now how handy is that?
