GoldMine Product Suite
Reduce Costs, Shorten Sales Cycles, Drive Revenue
Maximize your time, relationships and opportunities with the award-winning GoldMine product suite of solutions. Out of the box, the GoldMine system helps you increase productivity, streamline sales and marketing automation, and win and retain customers by giving you the information you need to build relationships. Expand your GoldMine capabilities with a full product suite of modules that enhance communication and keep your mobile employees connected.
The Power of GoldMine for Individual Users
GoldMine® Standard offers a robust, quick-start customer relationship management (CRM) solution. Get a complete view of your customers and prospects. GoldMine Standard Edition helps you win sales and retain customers by putting valuable contact information at your fingertips and automating routine activities. Close more sales, increase revenue and add to your bottom line.
more about GoldMine Standard Edition »
Standard Edition - Key Benefits
- Automate routine and repetitive tasks for better productivity
- Robust functionality at a reasonable price
- Keep on top of your schedule and appointments
- Manage customer information in one location
- Easy to use interface for quick user adoption
- Reduce costs with easy to install and manage features
Standard Edition - Features
- Rich contact management - Instantly access your centralized customer and contact information, including complete histories.
- Time management - Stay on top of your day with reminders, alerts and a complete view of your schedule.
- Sales force automation - Automate mass mailings by easily generating targeted, personalized email, letters and faxes from a central location - and track results!
- Opportunity tracking - Get immediate updates for your pipeline and track products, prospects, revenue potential, and closing dates in real time.
- Team-based collaboration - Share critical information across the whole team, inside and outside your office.
- Reporting and analysis - Analyze your leads, sales, and marketing so you can concentrate efforts on the strategies that are delivering results!
- Forecasting - Sort sales by product or probability and see weekly, monthly, quarterly and yearly quotas.
- Synchronization - Arm team members and sales force with the latest contact details via point-to-point synchronization, syncing with PDAs and other handheld devices, or syncing via GoldSync®.
Standard Edition - System Requirements
- Microsoft® Internet Explorer 6.0
- Microsoft® Windows® 98 (including SE)/Me/2000 (Professional, Server and Advanced)/XP (Home or Professional)
- Intel® Pentium® 166 MHz or higher CPU (Pentium II or higher recommended)
- Super VGA (800 x 600) or higher resolution video adapter and monitor
- 32 MB RAM (64 MB or more recommended)
- 65 MB of available hard disk space (125 MB recommended)
Focus on Customer Relationships
GoldMine® Corporate Edition enables you to effectively manage every facet of your business relationships. Opportunities to win and retain customers occur at every phase of the customer relationship lifecycle. GoldMine Corporate enables you to turn more of these opportunities into additional bottom-line value, often by leveraging data you already collect.
Created for entire small to medium-sized enterprises or distributed enterprises, GoldMine Corporate delivers software the way you want it.
GoldMine Corporate Edition is ideal for current GoldMine customers who don't need customer support capabilities. For these same full-featured CRM capabilities with added advanced customer service and support capabilities, please visit GoldMine Premium.
more about GoldMine Corporate Edition »
Corporate Edition - Key Benefits
- Better Management oversight for better predictability of revenue
- Automate routine, repetitive tasks for better productivity
- Focus on customer relationships for increased revenue
- Enhance productivity through and easy to use interface
- Proactively manage customers and identify top opportunities for improved efficiency
Corporate Edition - Features
- Advanced capabilities for customer relationship management - Integration with HEAT® Service & Support, FrontRange Voice IP Contact Center, GoldMine IP Voice Suite, and other valuable extensions.
- GM+Browser - View information from external sources, such as databases, back office systems, and websites.
- Workflow enhancements, Contact Search Center - Within GoldMine Corporate Edition you can streamline multiple-step processes-without having to move customer contact records.
- Pluggable Active X/HTML Containers - Use this seamless development tool to integrate applications such as SoftPhone.
- Microsoft reporting services integration - Leverage functionality within Microsoft SQL.
- Company-wide visibility - Instantly access an overall company view of customer relationship and contact information, including complete histories, sales, and calls.
- Reporting and analysis management - Analyze your leads, sales, and marketing. Create, manage, preview and generate reports from a central area.
- Synchronization - Automate synchronization via GoldSync.
- Remote data access - Access the Web via iGoldMine or iGoldMine Plus.
- Integration with Microsoft® Outlook® and Exchange - Enable GoldMine and Outlook users to share contacts, email, calendaring and scheduling.
- Integration with HEAT Service & Support - Combine GoldMine and HEAT to gain a complete view of relationships and all interactions with contacts, including customer service and IT help desk issues.
- Business intelligence - Access business intelligence tools by integrating Microsoft Reporting Services, enabling you to analyze your data and schedule reports to automatically email to users.
- Automation - Automate database administration and mass mailings. Easily generate targeted, personalized email, letters and faxes from a central location.
- Team-based collaboration - Share critical information across teams or the organization, inside and outside your office.
Corporate Edition - Server System Requirements
- Microsoft Windows® 2000 Server/Advanced Server
- Microsoft Windows ServerTM 2003
- Microsoft Small Business Server 2000 (Service Pack 4)
- Microsoft SQL Server 2000 (SP3 recommended) or SQL Server 7.0 (SP4) must be installed and configured
- Intel® Pentium® III 300-MHz CPU (CPU of 1 GHz or more recommended)
- 128 MB or RAM (512 MB or more recommended)
- 125 MB of available hard drive space (1 GB or more recommended)
Corporate Edition - Shared Workstation Requirements
- Windows 2000 Professional/Server/Advanced Server
- Windows XP (Home/Professional)
- Windows Server 2003
- 64 MB of RAM (256 MB or more recommended)
- 65 MB of available hard drive space (165 MB or more recommended)
- 166-MHz Pentium I/III (Pentium III/4 recommended)
Focus on Customer Relationships
GoldMine® Premium is an enterprise-class relationship management system, with pricing and features designed for the mid-market, although some small businesses with complex business processes may choose GoldMine Premium. Easy-to-deploy service support and interaction management features ensure quick ROI.
GoldMine Premium adds an advanced service and support module and a newly developed, intuitive interface to the robust CRM functionality of GoldMine Corporate Edition.
more about GoldMine Premium Edition »
Premium Edition - Key Benefits
- Reduce Costs
- Improve Efficiency
- Increase Revenue
- Enhance Productivity
- Better Customer Satisfaction
- Better Management Oversight
Premium Edition - Features
- A robust set of field-proven customer relationship management (CRM) tools that take you beyond simply automating sales information.
- Company-wide visibility - Instantly access an overall company view of customer relationship and contact information, including complete histories, sales, and calls.
- Workflow enhancements, Contact Search Center - Within GoldMine Corporate Edition you can streamline multiple-step processes-without having to move customer contact records.
- Automation - Automate database administration and mass mailings. Easily generate targeted, personalized email, letters and faxes from a central location.
- Team-based collaboration - Share critical information across teams or the organization, inside and outside your office.
- Business intelligence - Access business intelligence tools by integrating Microsoft Reporting Services, enabling you to analyze your data and schedule reports to automatically email to users.
- Reporting and analysis management - Analyze your leads, sales, and marketing. Create, manage, preview and generate reports from a central area.
- Microsoft reporting services integration - Leverage functionality within Microsoft SQL.
- GoldMine+Browser - View information from external sources, such as databases, back-office systems, and websites.
- Pluggable Active X/HTML Containers - Use this seamless development tool to integrate applications such as SoftPhone.
- Remote data access - Access the Web via iGoldMine or iGoldMine Plus.
- Synchronization - Automate synchronization via GoldSync.
- Integration with Microsoft® Outlook® and Exchange - Enable GoldMine and Outlook users to share contacts, email, calendaring and scheduling.
- Advanced capabilities for CRM - add advanced functionality with initial deployment or when you are ready, with valuable extensions such as FrontRange Voice IP Contact Center, GoldMine IP Voice Suite (VoIP)
- Integration with HEAT Service & Support - Combine GoldMine and HEAT to gain a complete view of relationships and all interactions with contacts, including customer service and IT help desk issues.
Premium Edition - Server System Requirements
- Microsoft Windows® 2000 Server/Advanced Server
- Microsoft Windows ServerTM 2003
- Microsoft SQL Server 2005 (SP1, SP2) or SQL Server 2000 (SP4)
- 1 GB of RAM, 2 GB or more depending on size of the database
- 2.0 GHz or faster CPU (Intel or AMD)
- 125 MB of available hard drive space (1 GB or more recommended)
Premium Edition - Shared Workstation Requirements
- Microsoft Windows® 2003 Server, Windows XP, Windows Vista
- Microsoft Windows® XP, Windows 2003 Server - 512 MB of memory (1 GB or more recommended)
- Microsoft Windows® Vista - 1 GB of memory (2 GB or more recommended)
- 65 MB of available hard drive space (165 MB or more recommended)
- 1.5 GHz or faster CPU (Intel or AMD)
Reinvent Your Sales Processes the Way You've Always Wanted
GoldMine® Enterprise - the latest CRM solution from FrontRange's award-winning GoldMine product line. GoldMine Enterprise is designed for the business that wants its CRM to add significant value, not just automate sales calls. These businesses look for CRM to create value through increased agility, higher success ratios, and integration of data from disparate points in the organization.
The design of GoldMine Enterprise benefits from the input and best practices of the world's largest CRM user base. We combined our decades-long experience in CRM with the latest technologies in access, integration, and configuration to produce software the way you want it.
more about GoldMine Enterprise Edition »
Enterprise Edition - Key Benefits
- Reduce Costs
- Improve Efficiency
- Increase Revenue
- Enhance Productivity
- Better Customer Satisfaction
- Better Management Oversight
What's Inside Enterprise
Relationship Management
- Manage relationships the way you naturally organize your business, by account, household, distributors or other specially defined category-go beyond generic customer or contact categories.
- Centralize information in one repository-integrate third-party "data silos," Finance or Accounting departments, order management systems, back-end ERP, and more.
- Gain a 360 degree view of your customer or other relationship data-data from any system and any source, exposed for use or integrated robustly-you decide.
Sales Management
Opportunity Management
- Real-time visibility into all your sales activities, including product and services information and revenue details.
- Built-in Sales Methodology support keeps processes consistent and sales cycles on track.
- Easy-to-use interface helps you manage all information surrounding sales opportunities.
Forecast Management
- Forecast tools enable sales users to better predict, manage, and analyze their pipeline.
- Ensures sales users stay focused on reaching their sales quotas.
- Forecast dashboards allow management to view, analyze and manage forecast figures, properly and accurately.
Quoting
- Integrated Quoting Tool automates what previously were common failure points in the sales process.
- Guaranteed consistency of customer information, products, pricing, and cross-selling offers.
- Flexible approval processes allow you to standardize quotes and manage exceptions.
Marketing Automation
Campaign Management
- Create and manage campaigns easily.
- Create test campaigns and run trials. Predict and quantify campaign ROI.
- Fine-tune campaigns, as they roll out, using real-time data.
Lead Management
- Distribute leads to the right person automatically using configurable business rules.
- Adjust and optimize your management in real-time-rank, qualify, reassign, and more.
- Use extensible business logic to maximize the value of your lead analysis.
Customer Support
- Consistent, real-time answers via email, telephone, Web and all other access points.
- Access to full customer case history, including data pulled from sources across the organization.
- Customer support Best Practices and opportunities to streamline processes increase productivity.
Enterprise Edition - Server System Requirements
- 2 GHz - Dual Pentium (preferably dual core / hyper thread)
- 2 GB of RAM
- 3GB of free hard disk space (recommended)
- Microsoft® .NET 2.0
- Microsoft Internet Information Services (IIS) server 6.0
- Microsoft Internet Explorer 6.0
- Windows Server 2003 Enterprise Edition
- Database: Microsoft SQL Server™ 2005
- Oracle®10g
- Crystal Reports® 11 Release 2
Enterprise Edition - Client Requirements
- Microsoft Windows® 2000 Professional / XP Professional
- Microsoft Windows® Vista
- 600-MHz Intel Pentium III processor
- 1 GB of RAM (recommended)
- 100 MB of free hard disk space (recommended)
- Microsoft .NET 2.0
- Microsoft Internet Explorer 6.0
Which GoldMine Edition is Right For You?
The GoldMine relationship management product line has four editions, each developed with a unique person and organisation in mind. All editions provide extensive contact management, sales automation, marketing automation, scheduling and project management functions. They vary in the underlying technology and configurability. We can help you identify which solution will enable you to achieve your goals, simply call us on 0845 060 9999.
View the GoldMine Edition comparison chart »
